According to Nilson Report, March 2009, we wrote this “2008 Worldwide Credit Cards Usage Statistics And 2009 Trends ” for our customers.

This page contains credit card statistics – including statistics on credit card debt, credit card delinquencies, Outstanding Credit card companies, 2008, 2009 Credit Card usage trends and more.

Top 15 issuers of general purpose credit cards for 2008 based on outstandings

1. Chase – $183.32 billion
2. Bank of America – $166.32 billion
3. Citi – $106.74 billion
4. American Express – $88.02 billion
5. Capital One – $60.08 billion
6. Discover – $49.69 billion
7. Wells Fargo – $36.36 billion
8. HSBC – $29.97 billion
9. US Bank – $18.53 billion
10. USAA – $17.48 billion
11. Barclays – $11 billion
12. Target – $8.65 billion
13. GE Money – $7.51 billion
14. Advanta – $5.02 billion
15. First National – $4.93 billion
(Source: Nilson Report, March 2009)

Most general purpose credit cards in circulation in 2008

1. Chase – 119.4 million
2. Citi – 92 million
3. Bank of America – 80.2 million
4. Discover – 48 million
5. American Express – 46.5 million
6. Capital One – 46.3 million
7. HSBC – 38.8 million
8. GE Money – 27.2 million
9. Target – 23.4 million
10. Wells Fargo – 17.3 million
(Original source: Nilson Report, February 2009)

General purpose credit card outstandings market share 2008

(Note: 2007 ranking in parentheses)
1. JPMorgan Chase – 21.22% (17.74%)
2. Bank of America – 19.25% (19.36%)
3. Citi – 12.35% (13.03%)
4. American Express – 10.19% (11.40%)
5. Capital One – 6.95% (6.95%)
6. Discover – 5.75% (5.65%)
7. Wells Fargo – 4.21% (3.07%)
8. HSBC – 3.47% (3.65%)
9. U.S. Bank – 2.14% (1.84%)
10. USAA Savings – 2.02% (2.01%)
(Source: Nilson Report, April 2009)

U.S. market share ranked by transaction processor, based on credit card receivables outstanding:

1. Visa — 46 percent
2. MasterCard — 36 percent
3. American Express — 12 percent
4. Discover Card — 6 percent
(Source: Nilson Report, May 2008)

Top 10 U.S. general purpose debit card issuers in 2008

1. Bank of America – $224.59 (1)
2. Wells Fargo – $167.30 (2)
3. Chase V/MC – $135.96 (5)
4. U.S. Bank – $34.78 (6)
5. PNC – $30.11 (18)
6. Regions Bank – $22.60 (7)
7. USAA (1) – $21.55 (11)
8. SunTrust – $21.12 (8)
9. TD Bank – $20.59 (29)
10. Citi – $20.22 (9)
(Source: Nilson Report, April 2009)

2007 global market share of general-purpose cards (purchase volume)

1. Visa — 60 percent
2. MasterCard — 28 percent
3. American Express — 10.5 percent
4. JCB — 0.9 percent
5. Diners Club — 0.5 percent
(Source: Nilson Report, May 2008)

2007 global market share of general-purpose cards (cards in distribution)

Total among these five brands: 3.03 billion, up 13.6 percent in one year
1. Visa — 65 percent
2. MasterCard — 30 percent
3. American Express — unknown
4. JCB — unknown
5. Diners Club — unknown
(Source: Nilson Report, May 2008)

Profitability

Profits or Losses at Top 10 U.S. Credit Card Issuers in 2008
1. Chase: $780 million profit
2. Bank of America: $520 million profit
3. Citi: $530 million loss
4. American Express: $850 million profit
5. Capital One: $1.00 billion profit
6. Discover: $710 million profit
7. Wells Fargo: $990 million profit
8. HSBC: $520 million profit
9. US Bank: $1.07 billion profit
10. USAA: Not listed
(Source: Nilson Report, March 2009)

Customer satisfaction

J.D. Power and Associates 2008 Credit Card Satisfaction Study Rankings
(Based on a 1,000-point scale)
1. American Express — 783
2. Discover Card — 751
3. National City — 721
4. Chase — 719
5. U.S. Bank — 716
6. Washington Mutual — 712
7. Citi — 710
8. Wells Fargo — 709
9. Bank of America — 692
10. GE Money — 683
(Source: J.D. Power and Associates, September 2008)

Ranking of U.S. banks’ reputations

1. Washington Mutual — 64.04
2. SunTrust Banks — 63.56
3. Wachovia — 61.22
4. National City — 58.83
5. Wells Fargo — 57.38
6. US Bancorp — 54.18
7. Bank of America — 50.94
NOTE: Rankings were part of a survey of 600 of the world’s largest companies.
(Source: Reputation Institute Global Pulse survey, June 2008)

2008 – 2009 Payment trends

• 26 percent of Americans, or more than 58 million adults, admit to not paying all of their bills on time. Among African-Americans, this number is at 51 percent.  (Source: National Foundation for Credit Counseling, 2009 Financial Literacy Survey, April 2009)
• The average credit card-indebted family in 2004 allocated 21 percent of its income to servicing monthly debt compared to the 13 percent dedicated to debt payments among all households. (Source: Demos.org, “Borrowing To Make Ends Meet,” November 2007)
  58 percent of Hispanics have not used a credit card in the past 30 days. (Source: Experian Consumer Research study, November 2008)
• 31 percent of Hispanics typically pay cash for their purchases. (Source: Experian Consumer Research study, November 2008)
• When finances are tight, 59 percent of people would pay their credit card bills last. A majority — 52 percent — would pay the mortgage first and 38 percent say they would pay for utilities before paying other obligations. (Source: CreditCards.com survey, December 2008)
• 41 percent of college students have a credit card. Of the students with cards, about 65 percent pay their bills in full every month, which is higher than the general adult population. (Source: Student Monitor annual financial services study, 2008)
• 55 percent of credit card users keep a balance on their credit card, up 2 percent from 2007. (Source: ComScore, September 2008)
• 27 percent of U.S. families had no credit cards in 2007. (Source: Federal Reserve Board Survey of Consumer Finances, February 2009)
• One in six families with credit cards pays only the minimum due every month. (Source: Experian national score index study, February 2007)
• Of every $100 spent by consumers, nearly $40 is in a form other than cash or check. (Source: Visa USA internal statistics, 4th quarter 2006)
• Nearly one in every three consumer purchases in the United States is made with a payment card, including credit, debit and prepaid products. (Source: Visa USA internal statistics, 4th quarter 2006)
• 28 percent of those surveyed say their ability to pay off their credit card balance has become more difficult. (Source: Javelin Strategy & Research, “Credit Card Issuer Profitability in a Difficult Economy,” July 2008)